Effective leadership requires the right balance between assertiveness and empathy. Being assertive helps you express your thoughts and needs clearly while respecting others.
Here are two examples of assertiveness in leadership while maintaining empathy -
Example 1
Giving Constructive Feedback A team member consistently submits reports late, affecting project timelines.
Assertive Approach with Empathy
John, I’ve noticed that the last three reports were submitted past the deadline, which has impacted our project timelines. I understand there might be reasons for the delays. Could you share any challenges you’re facing? It’s important that we meet our deadlines to ensure the project stays on track. How can we work together to ensure reports are submitted on time in the future?
Example 2
Setting Boundaries A leader is frequently interrupted during their focus hours by team members seeking advice on minor issues.
Assertive Approach with Empathy
Team, I’ve noticed that I’m being interrupted frequently during my focus hours. To ensure I can complete my work efficiently, I’d like to set a boundary. I understand that you may have urgent questions, so please feel free to send me an email or bring them up during our scheduled team meetings. I’m available for urgent matters immediately, and I want to ensure you have the support you need while also protecting my focus time.
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